Question 1

Do you offer free shipping?

Accepted Answer

Yes! Fortress Edge offers free shipping on all orders across the United States. Estimated delivery is 5 to 10 business days.

Question 2

What is your return policy?

Accepted Answer

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us at buy@fortress-edge.com for a full refund.

Question 3

How do I contact customer support?

Accepted Answer

You can reach our support team at buy@fortress-edge.com or call +1 (737) 437-0697. We reply within 24 hours.

Question 4

Are your pet products safe for dogs and cats?

Accepted Answer

Yes. All Fortress Edge products are designed with pet safety in mind. Our harnesses, collars and accessories are tested for comfort and durability.